Etech’s worldwide facilities – Onshore, Nearshore, and Offshore, contain the capabilities to personalize the solution that most effective suit all of your requirements. With Etech’s worldwide outreach, Etech is always available to help your consumers and supply constant Outstanding activities.
a gaggle of devoted leaders in the contact Heart market who're enthusiastic about building a outstanding variance for our
About us Etech delivers subsequent-generation BPO answers. a world minority-owned business, Etech has created and trademarked how to show your knowledge into strategic insights. Leveraging the power of artificial additionally human intelligence Etech improves teaching and coaching to deal with significant behaviors generating enhanced purchaser ordeals and shareholder worth. Etech launched in 2003 with only 400 employees and an individual contact Middle in Nacogdoches, Texas.
Etech is an omnichannel shopper engagement answers service provider for a few of the entire world’s primary and most revered brands. The experience Etech has gained throughout a variety of small business verticals enables us to continuously produce Remarkable, private client encounters.
find out more daily life At Etech Etech believes in Functioning difficult and participating in tough and strives for making workers sense empowered and confident in The task They may be accomplishing.
At QEval, we’re focused on encouraging Get hold of facilities make improvements to their overall performance by means of clear, actionable insights. Our performance analytics reports provide you with a specific breakdown of agent actions, buyer interactions, and operational bottlenecks, so you can make knowledgeable choices that lead to measurable advancements. With QEval, you don’t just get experiences—you obtain the applications and recommendations to act on them.
Etech’s innovative technological know-how options and professional leaders have an understanding of your company desires and realize the strategic insights your brand has to travel outcomes.
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The mixture of treatment, rely on and etech Electricity brought for the organization is what can make the society at Etech one of a kind. Our CEO frequently states, “If we take care of our people, the numbers will care for on their own.”
maximizing your Get in touch with Middle’s overall performance doesn’t have to be complicated. With QEval College, you’ll attain entry to vital tools and instruction that deliver exact, measurable advancements in agent effectiveness.
satisfy Malisha, a shining star on our customer care team! From tackling tasks to experiencing entertaining group functions, Malisha is aware of how to keep the balance among function and Participate in. Her positive attitude and staff spirit make her a joy to operate with.
a gaggle of devoted leaders while in the Speak to center field who are obsessed with creating a amazing change for our
Here are just a few vital attributes of what we offer: ✅ Detailed insights into agent efficiency by way of thorough analytics